Import troubleshooting

Fix PDF import and three-step setup problems

Troubleshoot the actual four checkpoints: access and rendering, 1/3 Split Measures, 2/3 Order Setup, and 3/3 Playback Setup.

5 min readUpdated: Product version: 1.2.5

The short answer

If selection never opens, confirm the SheetCue access notice and retry the system picker. If rendering fails, choose another valid PDF through the picker. On 1/3, apply at least one playable measure. On 2/3, review the numbered route. On 3/3, enter a non-empty title, 30–260 PDF BPM, and 1–64 Default beats. Crop Edit is a later tool and is not part of import setup.

step 1 of 3, Split Measures screen in SheetCue 1.2.5
Real in-app view: step 1 of 3, Split Measures.

How it works

1

Check access, selection, and rendering

Import starts with a SheetCue access notice and the system file picker. A copy/open error is different from a page-rendering error. Retry the picker, then test another valid PDF available there. The free plan also blocks a sixth active user preset before selection.

PDF access confirmation screen in SheetCue 1.2.5
Real in-app view: PDF access confirmation.
2

1/3 — Apply one playable measure

On Split Measures, draw a staff row, add or adjust its vertical boundaries, and apply it. The next arrow requires at least one playable measure; the manual path does not pre-fill finished measures.

3

2/3 — Check the numbered route

Order Setup starts from the route created by the saved measures. If you need a repeat or return, select a step, use the numbered Insert after button, choose source measures, and confirm. There is no separate whole-route Save button.

step 2 of 3, Order Setup screen in SheetCue 1.2.5
Real in-app view: step 2 of 3, Order Setup.
4

3/3 — Satisfy the completion check

Enter a non-empty preset title, PDF BPM from 30–260, and Default beats from 1–64. The check stays disabled until those values and a playable measure are valid. Cancelling before any measure is applied deletes the empty draft; after a measure is applied, the preset remains in My Scores with Playback setup needed.

Playback Setup with completion disabled screen in SheetCue 1.2.5
Real in-app view: Playback Setup with completion disabled.

What to know

Images add one screen before the same three steps

For image import, choose one to 20 JPEG or PNG files and fix their page order first. SheetCue then creates a local PDF and opens the same Split Measures → Order Setup → Playback Setup sequence.

Crop Edit is not a fourth import step

After a completed import, Measure Edit opens a hub and Crop Edit adjusts an individual saved box. Split Measures is the separate route for redrawing a whole staff row.

Current limits

  • Cancelling before any measure is applied deletes the empty draft; after a measure is applied, the preset remains with Playback setup needed until setup is completed.
  • SheetCue does not repair damaged PDFs or perform notation OCR.
  • Measure splitting, page order, repeat signs, and musical structure are not inferred automatically.

Turn your score into a measure-by-measure practice flow.

SheetCue is free to download on iOS, iPadOS, and Android.